How much does a service visit cost?
There is no cost to have a service technician come out and do an assessment. He will give you an written estimate for your approval before beginning any work.
How long does it take to get a service technician out to my home or business?
We strive to always provide same day service. We can also schedule you for a future appointment if that is better for your schedule.
How long does it take to complete the work?
That will depend on the work being performed. Your Service technician can give you a timeframe.
Do I have to be home to have my backflow device tested?
No. As long as the device is installed and the water is on and flowing to it, we can test it! Our service technicians have completed all of the classroom work and testing to be certified to test, install, repair or replace your device.
I’ve heard stories about other plumbing/HVAC companies in the area using high pressure sales tactics or trying to “upsell” their customers, how can I be sure Ehret Plumbing, Heating and Cooling won’t do that?
We treat our clients with the utmost respect! We want to take care of every one of our clients in the same way we would want to be treated. The service technicians are specifically trained to never sell a client something that they don’t need. They will give you recommendations and leave the decisions up to you; they will never use any type of high pressure sales tactics. If you aren’t being treated properly, feel free to call me right away! Just ask for Jody in the Service Department.
Who do I call if I have an emergency after normal business hours?
Just call 618-409-1018 any time of the day or night. An Ehret, Inc. employee will answer the phone, you won’t have to speak to an answering service. We are available 24/7 to serve you!
What are you regular business hours?
There is someone in the office to assist you from 6:30AM until 5:00PM M-F just dial 618-233-1018. Anything beyond that just dial 618-409-1018 and someone from the office will be happy to help!
Do you offer financing? Can you bill me?
We do offer financing through an outside financial institution. Payment is due in full at the time of service.